Privacy Policy
for this website.
1. Who we are and who this policy applies to
This website is operated by LUXE TRADERS LLP, a Limited Liability Partnership registered in India with LLPIN ACF-5505.
Our registered office is Shop No. 2, Deepraj CHSL, Plot No. 120-131, Sector 9, Panvel, Raigarh, Maharashtra 410206, India.
This policy applies to visitors, customers, suppliers, vendors, logistics partners, and business contacts who interact with Luxe Traders through this website or related communication channels.
Luxe Traders is a trading and sourcing business for chemicals, minerals, pigments, polymers, additives, tools, equipment, construction materials, and related industrial or commercial requirements.
2. Information we collect
- Contact details, including name, email address, phone number, company name, country, and other business identifiers.
- Enquiry details, including product or material requirements, specifications, quantities, delivery locations, timelines, and quote-related notes.
- Communication records, including messages, emails, call notes, and follow-up information needed to respond to an enquiry.
- Website and analytics information, such as page visits, device/browser details, approximate location, referrer, and usage events collected through website analytics tools.
3. How we use information
- To respond to enquiries and understand the requested material, product, tool, equipment, or sourcing requirement.
- To check availability, coordinate with suppliers or logistics partners, prepare quotations, and support order discussions.
- To maintain business records, manage customer or vendor relationships, and improve website performance.
- To comply with applicable legal, tax, accounting, regulatory, or dispute-resolution requirements.
- To send follow-up communication connected to an enquiry or business relationship. We do not sell personal information.
4. Form submissions and service providers
The contact form may use third-party email or form-delivery services to send your enquiry to Luxe Traders. The website may also use analytics services to understand site performance and visitor activity.
These providers process information only as needed to provide their services to us. Their systems may operate from infrastructure outside India, depending on the provider and configuration.
5. Sharing information
We share information only where reasonably needed for business operations, enquiry handling, legal compliance, or service delivery.
- Suppliers, manufacturers, distributors, logistics providers, or business partners where needed to evaluate availability or fulfil a sourcing request.
- Professional advisers, IT providers, email/form providers, analytics providers, and hosting providers.
- Government, regulatory, law-enforcement, tax, or legal authorities where disclosure is required or permitted by law.
6. Retention
We keep enquiry and business-contact information for as long as needed to respond to the enquiry, manage ongoing business, maintain records, resolve disputes, or meet legal and accounting obligations.
If a request does not become an active business relationship, we may still retain limited records for reasonable follow-up, audit, and dispute-prevention purposes.
7. Your choices and rights
Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023 where applicable, you may request access to your personal information, correction of inaccurate information, deletion where retention is no longer required, withdrawal of consent where processing is based on consent, and grievance redressal.
To make a request, contact Luxe Traders through the Contact Us page and include enough detail for us to identify the relevant enquiry or communication.
8. Security
We use reasonable administrative, technical, and organisational safeguards to protect information. No website, email system, or internet transmission is completely secure, so please avoid submitting highly confidential information unless it is necessary for the enquiry.
9. Children
This website is intended for business and trade enquiries. It is not directed at children, and Luxe Traders does not knowingly request personal information from children through this website.
10. Updates
We may update this Privacy Policy from time to time to reflect website, business, legal, or operational changes. The latest version will be posted on this page.